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WASH Deputy Head of Department

Action Contre la Faim

Job Description

Action Contre la Faim is an International Humanitarian Organization which is private, non-political, non-denomination and non-profit making. Action Contre la Faim vocation is to save lives by combating hunger, disease and those crises threatening the lives of vulnerable men, women and children. Action Contre la Faim currently operates in 46 countries including Yemen globally and conduct programs in nutrition, food security, health, water and sanitation.

Job Title: WASH  Deputy Head of Department (DHoD)

Department: WASH – Programs      

Location:  Sanaa or Aden with frequent travel to the bases

Duration: Six Months (Renewable)

Supervised by: WASH Head of Department

Medical and Life insurance: Including the employee, spouse, children and parents


Mission 1: Assist the Head of WASH Department to develop, follow-up and evaluate on-going WASH projects and contribute to project design

  • Collect and review project activity reports from different projects, produce ACF monthly WASH activity progress report (APRs); program databases and action plans; and provide technical inputs for improvement of program quality,
  • Review project technical surveys at health facilities and community levels, and provide recommendations for improvement of program quality,
  • Support WASH HoD in developing harmonised activity processes, monitoring and evaluation systems (between bases);
  • Ensure timely delivery of WASH documents by the WASH PMs to the WASH HoD; and develop WASH technical guidelines and quality assurance tools to improve quality of WASH programming,
  • Assist the WASH HoD in the technical review and improvement of the WASH interventions designs, BoQs, frameworks, hygiene promotion (and RCCE) approach, various assessments (KAP, PDM etc.) and contracts drafts shared by the project teams, and provide technical recommendations
  • Upon request participate in donors reporting writing and participate in the WASH strategy development
  • Ensure harmonization of approaches, tools, and methodologies related to WASH intervention which are used in the different WASH programs
  • Commit to and comply with the organisation’s gender, age, and diversity principles and policies (working with people, communication)
  • Lead on the promotion of gender, age and diversity principles through daily activities and / or through the management of teams, as well as through the planning and implementation of operations and strategies (managing performance and development)

Mission 2:Continuously assess the WASH situation and provide programmatic orientation

  • Conduct regular desk review to assess the WASH situation (humanitarian agencies report, articles, analysis, etc…)
  • Produce key fact sheets for the country/per base with key WASH information/data and regularly update them
  • Support the department for conducting WASH needs technical and sanitary assessments (develop tools, conduct training, supervise teams, etc.)
  • Conduct key informant interviews/focus group discussions, field transect walks, technical measurements…etc. to understand WASH situation in the field
  • Based on WASH analysis, provide recommendations for future programming/re-programming of current programs

Mission 3: Contribute to defining the strategy and positioning of the WASH Department, and by extent, the country strategy for ACF Yemen

  • Support the WASH HoD in the analysis of the WASH humanitarian and development situation at the country level
  • Assist in sharing of information gathered and analysed both internally and externally to field level and with external actors as delegated by the WASH HoD
  • Contribute to the development of the mission’s WASH sectoral strategy document in line with ACF international and national frameworks and with strong integration of cross-cutting issues (including but not limited to gender, environment, protection, and inclusivity)
  • Support in the definition and (re)orientation of the Yemen country strategy and other relevant internal guidance / strategies as and when the opportunity arises
  • Contribute to integrate the WASH sector with other technical sectors (FSL, MHCP(MHPSS), Nutrition / Health)
  • Play an active role in shaping the technical and operational advocacy strategies of the mission in line with the advocacy objectives defined in the ACF reference documentation

Mission 4:Provide technical support to WASH team

  • Perform regular field visits to ACF WASH and multi-sectorial projects;
  • Analyze and define training and support needs for the WASH component; Produce terms of reference before each visit and a field visit report after the visit including SWOT on implemented WASH activities, related recommendations and planning / timeframe;
  • Remotely and through regular field visits, monitor the Interventions implementation and quality of delivery, determine technical gaps and future improvements,
  • Participate in developing, organizing and animating WASH trainings; support the project team in realizing recruitments when required;
  • Propose technical training courses and contribute to the design and implementation of WASH capacity building activities,
  • Follow up WASH new techniques and innovations and propose how to contextualize them in the WASH projects,
  • Analyze budget follow up for budget shared between bases and provide timely alerts and solution to program managers and field coordinator;
  • Coordinate with logistics department on timely WASH-related orders delivery when required;
  • Support project teams in any WASH aspects required by delegation of the Head of Department (including gap filling of Program manager and deputy program manager position).

Mission 5: WASH Team functional management

  • Functional management of WASH FM(s) and PM(s)
  • Evaluation of the technical performance of WASH FM(s) and PM(s) in collaboration with the Field Coordinators.
  • Developing WASH competencies throughout the mission
  • Following up and capacity building for nationalised positions
  • Participatory planning of the training schedule for the WASH team(s), in support of the Field Coordinators and in consultation with HR.
  • Design and delivery of technical and programme management trainings in-house whenever possible, and/or seek external options in order to improve the quality of programmes, in consultation with the MEAL department, the Grant and the Field Coordinators.

Mission 6: Promote capturing and use of learning, technical development, and research within the WaSH Department

  • Contribute to capturing and promoting the use of learning within the WASH sector at the mission level, and consolidate and transmit lessons learnt and associated recommendations to headquarters (this may focus on technical developments, pilot projects, innovative or little documented approaches, operational approaches which may serve as a reference for the ACF network, successes and failures, contextual analyses, or other matters)
  • Contribute to guiding the technical dimensions of assessments, studies, and evaluations throughout the strategy and programme cycles to build a body of information for evidence-based decision-making
  • Under the supervision of the WASH HoD, promote and guide the capturing and promotion of lessons learnt as undertaken by Programme Managers and the WASH Department
  • Contribute to creative processes for defining and applying new approaches at mission level
  • Explore, critically assess, and establish scientific and technical partnerships (laboratories, universities, private sector) in line with research objectives

Mission 7: Contribute to the active participation of ACF in national sectoral coordination and technical forums and develop sectoral partnerships

  • In the absence of the WASH HoD, represent ACF in sectoral coordination at national and sub-national levels (sectoral and / or cluster) and with technical authorities
  • Contribute to technical communications concerning WASH programming in liaison with the WASH HoD, DCD-P and Field Coordinators
  • Promote sectoral and synergetic / complementary partnerships (with civil society, NGOs, authorities, the private sector, and other relevant entities), and enhance the capacity of partners on WASH.

Qualifications and skills required:


Master’s degree or equivalent in water resource management, environment, civil engineering, international development, or Bachelor’s degree with related field complemented by significant experience in resilience/WaSH-related field

Type of professional experience requested:

• At least 5 years of field experience with a humanitarian NGO in the WaSH sector

• At least 2 to 3 years of experience in the same or similar positions; field-based experience in a similar role required

• Experience working in developing and urban contexts

• Experience with strategy, proposal, log frame, and theory of change development

• Extensive experience working with coordination mechanisms, including the cluster system

• Action Against Hunger experience a plus but not mandatory

Language + level:

English (excellent) required

Technical Recruitment criteria:

• Experience in community infrastructure programmes required

• Experience in development-oriented WaSH network installation and rehabilitation preferred, particularly with emphasis on household-level impact

• Experience working with local authorities on water resource management and infrastructure maintenance desired

• Experience working with / overseeing consultants and contractors desired

• Substantial knowledge regarding programme management in the field

• Knowledge of standard logistics, financial, and HR good practices and procedures

• Strong computer and communication equipment skills

• Excellent intercultural, interpersonal, organisational, prioritising, and communication skills

• High capacity of work, able to overcome stress and work under pressure, with high degree of flexibility

• Autonomous, organised, and self-motivated

• Diplomatic and tactful, professional and transparent

• Ability to train and deliver technical support

• Demonstrable commitment to gender equity

• Able to identify creative approaches to navigating the humanitarian-development nexus

• Solution-oriented working style

• Firm understanding of ‘Do No Harm’ approach

• Strong understanding of Age, Gender, and Diversity principles.

How to apply

ACF offers equal opportunities, however priority given to qualified female and/or persons with a disability.

Application Process: Qualified candidates meeting the above requirements are requested to send an application comprising a detailed CV and Cover Letter in English, Clearly mention the position you have applied + the location of the position in the email’s subject, to  latest by 18th January  2021.

Only short-listed candidates will be contacted.

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