Senior HR & Admin Officer

  • Company: IMC
  • Location: Sana’a
  • Posted On: 02 Mar 2018
  • Deadline: 13 Dec 2018

Location: Sana’a with frequent travel to field offices

Department: Human Resources & Administration

Reporting to: HR & Admin Manager


International Medical Corps is a global humanitarian organization saving and rebuilding lives through health care, training and community development. International Medical Corps works alongside International Medical Corps Worldwide, responding to humanitarian emergencies and communities afflicted by conflict, poverty and natural disaster in more than 20 countries around the world.


  • Provide proactive HR advice and support to the office.
  • Attract, source and identify talents for assigned national roles based in the field. Specifically, this is including responsibility for full cycle pro-active management and operational recruitment.
  • The Senior Human Resource and Administration Officer reports directly to Human Resource and Administrative Manager.
  • The Senior Human Resource & Admin Officer’s job is to assist in maintaining HR programs and policies.
  • The main responsibility of this position is to manage recruitment and staffing, performance management, training benefits and compensation, organizational development, employee counseling services, and administrative support to the program



  • Coordinate recruitment process for senior positions and field based assigned roles.
  • Coordinate the interview process with the recruitment panel and ensure evidence based hiring decisions.
  • Ensure the collection of recruitment related documents from the hiring panel.
  • Negotiate job offers with the identified candidate.
  • Provide advice and support to the hiring managers on recruitment policies and processes.
  • Ensure recruitment practices are compliant with recruitment policies, procedures and legal requirements.
  • Ensure that all clients (hiring managers, program Officers/Managers, Country Directors, technical teams et al) are trained in recruitment policy and procedures.
  • Generate recruitment reports as required.


  • Manage full candidate journey to ensure a positive experience for all applicants to IMC. 
  • Review current Onboarding policy, coordinate orientation activities, address any issue and share feedback with line manager.
  • Coordinate off boarding (separation paperwork, payments, entitlement, exit interviews et al).


  • Administer HR data in Cost point on regular basis.
  • Ensure personnel files are completed and kept in the HR Department.
  • Produce HR reports as required – leave, retention, turnover, absence, et al.
  • As required ensure that all approved HR policies, procedures, checklist are available to staff and disseminate accordingly.
  • Maintain employee-related databases for all Yemen staff.


  • Review payroll report for Yemen country office including filed Offices.
  • In close collaboration with Finance team, process monthly payroll for staff including separated staff, increments, and any other benefits.
  • Ensure a proper follow up with the Finance Department on payments and deductions on monthly basis.
  • Provide payroll processing backup support when required. Coordinate with Finance Department to maintain the payroll database.
  • Develop and schedule benefits orientation with Yemen staff.


  • Work with managers to track performance appraisals and probation reviews.
  • Support the line managers in developing the performance appraisal and objectives for the staff.
  • Ensure robust performance management systems.


  • Support Staff learning and development activities. This include HR mandatory training program, Welearn, and organizing other learning activities.
  • Assist in the implementation of employee orientation and development programs.
  • Build the capacity of HR/Admin team and develop country staff capacity building plan, training calendar and coordinate internal and external trainings.
  • Coordinate the Induction process for the new hired staff.


  • Support discipline and grievance procedures including investigations.
  • Provide basic interpretation of HR policies and procedures when required.
  • Recommend employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.
  • Advise managers and supervisors on the steps of the organizational progressive discipline system. Consult with managers on employment issues;
  • Ensure the rights of the employees and the organization are in accordance with the Human Resources policies, governmental laws and regulations.


  • Act as the Point of Contact for employees’ health insurance subscriptions under the direct supervision of the HR/Administrative Manager.
  • Assist on the renewal of staff medical and life insurance plan.


  • Take overall responsibility on office and guesthouse management complying with IMC policy and procedures.
  • Ensure that the office stationary, office supplies and guesthouse supplies are ordered on time.
  • Responsible for organizing IMC events such as seminars, meetings and workshops.
  • Supervise and monitor the administration activities based on IMC policies and procedures.
  • Work closely with Admin/HR Manager to ensure administrative support functions are implemented efficiently and cost-effectively.
  • Responsible for all lease agreement and service contracts and liaise with finance to ensure timely renewals of agreements as well process payment of utilities, lease agreements, telephone bills.
  • Manage daily administrative operations of the office and assist all units in resolving problems related to the day-to-day operations;
  • Perform other duties as required.
  • Prevention of Sexual Exploitation and Abuse: Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards within International Medical Corps and amongst beneficiaries served by International Medical Corps.
  • Compliance & Ethics: Promotes and encourages a culture of compliance and ethics throughout International Medical Corps. As applicable to the position, maintains a clear understanding of International Medical Corps’ and donor compliance and ethics standards and adheres to those standards.  Conducts work with the highest level of integrity.


This is a role in a fast-paced team and work environment, working in organization with complex setting. Therefore, to perform this job successfully, an individual must meet the essential requirements below:

  • A Bachelor’s Degree in Human Resource Management, Public Administration, Business Administration or equivalent degree from a recognized University/Institution.
  • Minimum of 3 years’ experience in HR and Administration.
  • Understanding of compensation, organizational planning, employee relations, safety, training, and labor relations.
  • Ability to work independently in a diverse environment.
  • Experience in working with similar organizations or institutions.
  • Strong understanding of labor laws, Tax and social security.
  • Previous experience in dealing with Governmental entities.
  • Analytical skills are preferred.
  • Practice a high level of confidentiality.
  • strong interpersonal skills and work ethic.
  • Excellent English skills in both reading and writing.
  • Willing to travel across Yemen as necessary.

“International Medical Corps is proud to provide equal employment opportunities to all employees and qualified applicants without regard to race, color, religion, gender, age, disability or status as a veteran.”

How to Apply

Candidates need to submit their CVs to   and need to “write the title of the position they apply for it” in the "email subject line"